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Founder Blog
Insight, not hindsight

About the Founder
Michael Colling-Tuck is a creative expert in generating demand for healthcare products and services.
His insights draw on 20 years of globally launching healthcare products for some of the largest brands in the world.
Michael has founded four businesses including healthcare clinics, medico-legal companies and is the lead at AGENCY.
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All Posts


Why Sales and Marketing Alignment Became Critical After COVID (And How to Fix the Gap)
In healthcare's new reality, alignment isn't just about internal efficiency. It's about respecting your customers' expertise and earning their trust.
HCPs don't have bandwidth for claims they can't validate. They need clarity about what you solve, who benefits, and why the evidence supports your position.
When sales and marketing work from the same understanding of customer challenges, shared evidence base, and unified playbooks, that credibility emerges naturally.

Michael Colling-Tuck
4 min read


What Healthcare Sales & Marketing Teams Can Learn from Oasis's Reunion Concert
Last night in Cardiff, after 15 years of sibling warfare that makes most pharma product disputes look like friendly disagreements, Liam and Noel Gallagher actually managed to share a stage without throwing tambourines at each other.
And honestly? Healthcare sales and marketing teams should be taking notes.

Michael Colling-Tuck
3 min read


12 Minutes | Why Customer Advocacy in Healthcare Matters.
🎙 New Episode In healthcare, the most powerful marketing tool isn’t a glossy brochure or an ad campaign. It’s a colleague saying, “We’ve...
1893340
1 min read


When Healthcare Innovations Reach the Right Hands.
The man saved my fingers... which I used to type this blog post. In healthcare, every product we bring to market has a real, human...
1893340
3 min read


How ‘The Eyebrow’ Sparked a Global Messaging Lesson
Distributors rebranding your product as “The Eyebrow”? It happens. When regional teams rewrite product messaging without global alignment, it risks more than just brand confusion — it can derail compliance and delay launch. In this blog, I share a story from the field and outline how messaging guardrails like claims matrices and messaging matrices keep teams on track.

Michael Colling-Tuck
1 min read


Why Your Healthcare Sale Stalled After Clinical Validation (and What to Do About It)
Your CE mark is in hand and your clinical data is solid, but procurement has gone quiet. Discover why tenders stall after validation—and how to turn clinical success into commercial momentum with a better economic story.

Michael Colling-Tuck
2 min read


How to Use Product-Market Fit to Position Your Product Effectively
Balancing visionary intent with real-world product-market fit is what separates standout launches from stalled ones. This guide explores how to use product-market fit to position your healthcare product for early adoption and sustained growth.

Michael Colling-Tuck
3 min read


12 Minutes | Mastering Healthcare Product Launches
In this episode of the 12 Minutes podcast, I sit down with Keith Jackson to explore what a modern healthcare product launch strategy should look like and what category leaders in pharma and devices consider 'best practice'.

AGENCY
1 min read


12 Minutes (12/05/25)
In healthcare sales, you’ve got just 12 minutes to make an impact. In this episode of 12 Minutes, Michael Colling-Tuck and Keith Jackson break down how to prepare, personalise, and follow up to earn attention and another shot at the conversation.

AGENCY
2 min read


Healthcare Product Launch How To: Give Your Healthcare Innovation Its Best Start.
Too many healthcare innovations fail to reach their potential—not because of the product, but because of the launch. In this article, Michael Colling-Tuck shares a proven framework for turning vision into velocity, covering origin story, product-market fit, feasibility, messaging playbooks, sales strategy, and go-to-market execution. If you’re in medtech or pharma, and you’re preparing to launch, this is the roadmap you’ll wish you had from day one.

Michael Colling-Tuck
4 min read


What 'Creative' Really Means in Healthcare Marketing... and Why It Matters.
True creativity in healthcare marketing isn't about flashy designs or clever taglines. It's strategic thinking that identifies exactly who needs your solution and why they'll pay for it. When creativity starts with customer understanding rather than aesthetics, it transforms from expensive noise into powerful demand creation.

Michael Colling-Tuck
4 min read


Structuring Your Healthcare Product Playbook: From Product Features to Strategic Demand Creation
Healthcare messaging has evolved dramatically over the past decade. The traditional approach of broadcasting product specifications has given way to problem-solving messaging that addresses specific challenges. Now, we're moving into the era of personalisation, where messages are precisely tailored to individual stakeholder priorities and decision-making processes.

Michael Colling-Tuck
4 min read
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