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Founder Blog
Insight, not hindsight

About the Founder
Michael Colling-Tuck is a creative expert in generating demand for healthcare products and services.
His insights draw on 20 years of globally launching healthcare products for some of the largest brands in the world.
Michael has founded four businesses including healthcare clinics, medico-legal companies and is the lead at AGENCY.
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All Posts


Why Your Keynote Is Damaging Your Healthcare Brand.
Most healthcare events waste their audience's time with ego-driven presentations and product pitches. Learn how to transform your event strategy with customer-centric messaging, strategic storytelling, and metrics that actually drive demand creation. Discover why respecting audience time isn't just courtesy—it's competitive advantage.

AGENCY
1 min read


Why Your Healthcare Market Entry Strategy Isn't Working.
Your distribution partner has "strong market relationships" and promised results. Twelve months later, you've spent €150K supporting them and generated €40K in revenue. The problem isn't the partner—it's handing them responsibility for strategic demand creation they were never equipped to do. Strategic market entry requires identifying key opinion leaders yourself, building direct relationships through VIP engagement, then handing qualified opportunities to partners.

Michael Colling-Tuck
10 min read


How Marketing Can Prove Its Contribution to Complex Healthcare Sales
Marketing in healthcare is often criticised for being hard to measure. The truth is its value is not in finding customers, but in advancing them along the journey. With customer journey mapping, CRM tracking, and targeted outreach, marketing can prove its role as a growth engine.

Michael Colling-Tuck
4 min read


Pharma & Tech Demand Generation Needs to Grow Up.
Healthcare manufacturers remain trapped in primitive lead generation tactics while B2B software companies have evolved sophisticated demand creation ecosystems. Cold emails to procurement teams, product-focused white papers, and generic conference strategies represent demand generation from 2005, applied to the most risk-averse, compliance-heavy market in the world. Healthcare professionals don't need more product information—they need de-risked strategies for medical advance

Michael Colling-Tuck
5 min read


Your Thought Leadership Already Exists (You're Just Hiding It)
"Healthcare thought leadership already exists in your organization - it's embedded in your product design rationale. Are you deploying it effectively?"

Michael Colling-Tuck
5 min read


The £65K Reality Check: Why Most Healthcare Events Fail to Create Demand
A century of healthcare experience reveals why $65K event investments often yield just 7 qualified prospects—and the strategic framework that changes everything. Learn how smart healthcare companies create real demand at events instead of expensive wallpaper.

AGENCY
3 min read


Why Premier League Squad Strategy Is Exactly What Your Healthcare Sales Team Needs.
Crystal Palace kept their squad together this summer, and it's exactly the strategy your sales team needs. Instead of constantly hiring new talent, discover why making your existing team more effective through better systems, tactics, and enablement tools delivers better results than replacement. Learn how to equip your sales reps for the September rush and beyond.

Michael Colling-Tuck
4 min read


12 Minutes | Mastering the Land and Expand Strategy for Market Entry
Discover the power of the "Land and Expand" strategy for successful market entry. Learn how targeted entry, quick wins, and local adaptation can transform your business approach.

AGENCY
1 min read


Healthcare Events and why they aren't just a moment in time.
Discover the Power of Strategic Events in Healthcare In our latest episode of Agency Fireside Chats, we dive deep into the world of...

AGENCY
1 min read


Single-Channel vs Multi-Channel vs Omni-Channel
I was once a marketing manager in a healthcare role thinking exactly what some of you might be thinking right now: 'HCPs don't engage online' and 'digital leads are poor quality.'
Now I think the opposite - not because I've abandoned the fundamentals, but because I've witnessed the healthcare attention economy developing over twenty years across five continents.
Your HCPs are online right now. They're checking emails at 6 AM before rounds, scrolling LinkedIn during lunch brea

Michael Colling-Tuck
6 min read


Beyond Booth Presence...
Most healthcare companies invest heavily in spectacular booth displays and celebrity speakers, then wonder why their pipeline remains thin. The uncomfortable truth? An event isn't a moment in time—it's a campaign phase. Using a paediatric sports medicine conference story as the foundation, this piece reveals why treating trade shows as standalone activities rather than strategic demand creation phases kills ROI, and provides a practical three-phase framework that transforms e

Michael Colling-Tuck
4 min read


Navigating New Market Entry in Healthcare
Market entry in healthcare isn't about chasing every opportunity—it's about strategic alignment and thorough preparation. Join our latest Fireside Chat as we explore why market assessment beats opportunism, how to localise value propositions, and the framework for building distributor relationships that actually drive sustainable growth.

AGENCY
3 min read
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